At TPF Care Service, we aim to deliver your mobility and care products safely and efficiently across Australia.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeframes

Estimated delivery times:

• Metro Areas: 3–7 business days
• Regional Areas: 5–10 business days
• Remote Areas: Delivery times may vary

Please note that delays may occur during peak periods or due to courier disruptions.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Product size and weight
• Delivery location
• Courier rates

Order Tracking

Tracking information will be provided where available once your order has been dispatched.

Delivery Issues

If your order arrives damaged or is missing items, please contact us within 48 hours of delivery so we can assist promptly.

Incorrect Shipping Information

Customers are responsible for ensuring shipping details are accurate at checkout. Additional shipping fees may apply for re-delivery due to incorrect addresses.

Contact

For shipping enquiries:
Email: manager@tpfcareservice.com.au
Phone: 0431 224 495